Joe Timo, founder of Timo’s Air Conditioning & Heating in Palm Springs, discusses branding, search-engine optimization and the unusually humid desert summer.
John and Jeff Churchill, the father-and-son team running ServiceOne in Omaha, Neb. discuss strategy, marketing, add-on acquisitions and competition in their market.
Bill Gardiner, chairman of Gardiner Trane, discusses business longevity, company growth, world travel and future opportunities that will drive the company for the next 50 years.
John Hazen White, Jr., president and CEO of Taco, discusses employee education, a dedicated and trusting workforce, his business philosophy, company communications and politics.
WaterFurnace President and CEO Tom Huntington, who is also serving as chairman of the Geothermal Exchange Organization (GEO), discusses golf, woodworking, tough business decisions and empowering employees.
Ron Smith, contractor, consultant and advisor to HVACR Business, discusses starting his company, franchising and the state of the HVACR industry.
Dolfe Kahle, CEO of Visual Marking Systems, discusses strategic planning, fleet graphics and lean organizations.
Ann Kahn, president of Kahn Mechanical Contractors, discusses energy-performance contracting, core values and getting through tough times.
Ron Gravitt, owner of Allegiance HVAC just outside of Chicago in Mokena, Ill., discusses fleet design, rebranding and reputation.
Peter Schwartz, the new president of North American Technicians Excellence (NATE), discusses NATE and how the organization is improving marketing and making it easier for contractors to become certified.
Michael Feuer co-founded OfficeMax in 1988 with $20,000 of his own money. During a 16-year span, he grew the company to nearly 1,000 stores worldwide, with annual sales of about …
Gary Ward, owner of Gary’s Heating and Air Conditioning Inc., discusses training, fleet design and the relentless Texas heat.
Scott Klososky, technology guru, consultant and author of The Velocity Manifesto, discusses how technology is changing leadership and why HVACR business owners should care.
Larry Janesky, owner and founder of Basement Systems Inc., discusses motocross, saving energy in homes and buildings and franchise opportunities.
Ray Grimm, owner of A.W.E. Air. Water. Energy, discusses corporate re-branding strategies aimed at meeting your customer’s needs, growth strategies, and pushing retirement dates into infinity.
Wesley Holm, owner of Thompson Plumbing, Heating and Cooling, discusses his company’s fleet-marketing strategy, exceptional customer service and how to write six blogs a week.
Dan Weltman, owner of Weltman Home Services, discusses classic cars, finding gems among professionals displaced by the recession and the business case behind adding new types of services.
Kenny Chapman, owner of Peterson Plumbing in Grand Junction, Colo, discusses defining moments, adding new services and shortcomings in the industry.
Jerry Weiss, the executive director of HVAC Excellence, discusses the need for training, education and certification; as well as effective recruiting and horseback riding.
Tom East, president of Refrigeration Sales Corp. (RSC), discusses running, training, education, wholesale distribution, contracting and leadership.
Jaime V. DiDomenico, president of N&M Cool Today, discusses the social media, the importance of fleet-vehicle marketing and expanded business opportunities in plumbing, electrical geothermal and solar.
The best of 20 Questions features answers from eleven of our favorite interviews of the last several years.
Publisher Terry Tanker recently spoke with Steve Schmidt, president of Frederick Air, Inc., winner of the 2010 Tops in Trucks fleet-design award in the manufacturer-sponsored category. They discussed Edvard Munch, …
Former U.S. Army Range Keni Thomas was awarded the Bronze Star for Valor in the battle of Mogadishu and was the squad leader in the now-famous fight immortalized in the …
Terry Nicholson, Group President of One Hour Air Conditioning and AirTime 500, discusses pig farms, successful contractors, training and selling style.
Michael Kane, president of UEi, discusses travel, management style, economics and product innovation.
Drew Timm, owner of Sun Services Air Conditioning-Heating Inc. in Fountain Hills, Ariz., discusses muscle cars, meeting customers in hot tubs and lessons learned from owning a small business.
Tom Flick, former Rose Bowl Champion, Pac 10 Conference Player of the Year, and successful NFL quarterback, discusses leadership, vision, relationships, passion and other qualities business owners and managers should …
DeWight Wallace, CEO of Johnstone Supply, discusses strategy, vision, execution and management principles that will guide the company into the future.
Milt Baum and Barbara Keil, owners of KEIL Heating and Cooling in Riverdale, N.J., discuss the keys to their success and becoming certified through the Building Performance Institute.
Stuart Lombard, president of ecobee, discusses green technology, energy savings, the Internet and launching new business ventures.
Bary Sherman, who has has helped companies of all sizes become more efficient while reducing stress through his company’s Personal Effectiveness Program (PEP), discusses vintage cowboy hats, making fine wine …
Dave Musial, CEO of Four Seasons Heating and Air Conditioning in Chicago, discusses management philosophy, growth and controlling healthcare costs
Dave Pearson, president and general manager of Airwell-Fedders, discusses changes underway at the international company as it emerges from bankruptcy.
Wade Mayfield, president of Thermal Services Inc., Omaha, Neb., discusses his rise from sheet-metal apprentice in 2000 to his current leadership role.
