Mike Muhney the co-creator of ACT! software is CEO of mobile relationship management purveyor vipOrbit — the first relationship-centric contact manager solution enabling mobile business professionals to manage their contacts calendar and client/customer interactions across Mac iPhone and iPad platforms. Visit www.VIPOrbit.com for additional information. "
If businesses exist, as Peter Drucker proposed, "to create and keep a customer," then success is defined by the relationships you establish with your customers.
Even if the concept of managing customer relationships was the premise for the CRM industry, the actual result is little more than a tool to oversee an employee’s progress with …
