Jennifer Shooshanian is a Senior Service Coach and Trainer with Business Development Resources (BDR), the premier business training and coaching provider to the home service industry. With over three decades of experience specializing in HVAC Service Operations Management, Jennifer is one of the most knowledgeable and accomplished service performance experts in the United States. Her classes offer structure, growth, and profitability strategies that will help dealers recognize the tremendous profit potential of a well-structured service department. Learn more about BDR at www.bdrco.com.
Owners will learn the benefits of selling maintenance agreements including loyalty, employee retention, and more.
Published: 04.01.23
By Jennifer Shooshanian
