Jenn Lonzer, M.A. is managing editor of HVACR Business and a public relations and strategic communications consultant.
Fleet branding has 2.5 seconds to make an impression on passersby; make every second count
Published: 04.01.14
By Jenn Lonzer
Review current payment policy recommendations to ensure that getting paid is fast, safe, and simple.
Published: 04.01.14
By Jenn Lonzer
How establishing a culture of appreciation can improve your customer service ratings.
Published: 01.01.14
By Jenn Lonzer
