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Aaron Lee

Aaron Lee is the CEO and co-founder of Smith.ai, the 24/7 customer engagement platform for businesses that combines the best of human agents and AI tools. Formerly CTO of The Home Depot and co-founder of Redbeacon, he also played a pivotal role in Google Video’s inception.

Related Stories


When a Customer Calls Your Business, Are You Prepared to Answer?

Why that first impression is so important.

Originally published Published: 03.01.24 Author By Aaron Lee

Tips From Former Home Depot CTO on Creating Exceptional Customer Experiences

Tips on creating excellent customer service for your HVAC customers

Originally published Published: 12.01.23 Author By Aaron Lee