The survey offers a snapshot of more than 1,000 American homeowners’ sentiments and experiences around clean energy, specifically related to heat pumps, and their knowledge and usage of federal and state incentives for home improvements, including installing heat pumps.
Mitsubishi Electric Trane HVAC US LLC (METUS), a supplier of all-electric, all-climate ductless and ducted mini-split and variable refrigerant flow (VRF) heat-pump and air-conditioning systems, announced the results of the latest Heat Pumps & Homeowners Index commissioned by it. According to a survey of more than 1,000 U.S. homeowners commissioned by METUS, heat pump ownership has increased among respondents since 2023. Ninety percent of respondents who owned a heat pump would recommend heat pumps to others.
Survey respondents who owned a heat pump shared their top three benefits of owning a heat pump system: greater energy efficiency (55%), better heating (41%), and greater cost savings (39%). Surveyed homeowners identified HVAC contractors and federal and state tax incentives as influences on their heat pump adoption. Specifically, 82% of homeowners surveyed with heat pumps said their HVAC contractor was “somewhat” or “very influential” in their decision to invest in one.
Energy costs and efficiency are top of mind for surveyed consumers, including those with conventional HVAC systems currently in place. Ninety-three percent of surveyed homeowners with conventional HVAC and furnace systems are to some degree concerned about utility bills. Eighty-eight percent of those surveyed believe heat pumps are more energy efficient than conventional heating and cooling systems.
Since the date of the 2023 Heat Pumps & Homeowners Index, self-reported knowledge of heat pumps has increased, with 32% of 2024 respondents having a good understanding of what these systems are, compared with 23% last year.
April 2025 Products
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