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Micromanagement is a prevalent issue in many workplaces, yet few are willing to openly address it. This controlling leadership style, where managers excessively scrutinize and dictate every detail of their employees' work, is often a source of frustration and discontent. The detrimental effects of micromanagement can be far-reaching, leading to wasted time, increased costs, decreased morale, and ultimately, a loss of talented employees who feel undervalued.
I have a friend who is being micromanaged, and it's painful to watch the demoralization of this highly motivated, highly successful person. My friend is the director of operations at a midsize company. A CEO retired, and a new one was brought in. She brought in several new people to be part of her management team. After 18 months, things aren’t going well. Unfortunately, one of the new VPs has demoralized her direct reports going as far as requesting to be cc’d on every email from the director of operations regarding anything to do with the operation and maintenance of the building. During the holidays, the VP scolded the director of operations for not including her regarding Christmas decorations for the building. Apparently, no decisions were too small for her oversight.
In the course of 18 months, the VP has driven an A player to someone looking for a new job. But until that happens, the A player has developed a serious “I don’t care” attitude.
One of the key reasons behind micromanagement is the insecurity and fear of the unknown by many managers. Managers who are promoted based on a set of skills may struggle to transition into more strategic leadership roles, clinging to their familiar operational tasks instead of empowering their team to do their job(s). This reluctance to let go of control not only hinders personal growth but also undermines the potential of the team as a whole.
A lack of trust and respect for subordinates often fuels micromanagement. Managers who feel the need to oversee every detail of their team's work are not only stifling creativity and innovation but also sending a clear message of distrust in their employees' abilities. This constant need for control can lead to a toxic work environment where employees feel suffocated, unappreciated, and undervalued.
One of our most interesting 20 Questions interviews was with Captain Mike Abrashoff of the United States Navy. Mike had been promoted to Captain of the USS Benfold, one of the worst-performing ships in the Pacific Fleet. He realized that the typical command and control style of leadership so prevalent in the military wasn’t going to work. He also realized there were many ways to get to the ship’s goals, and the Benfold sailors knew better routes to take. His method — clearly communicate the goal and time frame and let the sailors manage to that end. Managers and employees who take ownership of projects always do better than being told what to do and when to do it. Pride of ownership and responsibility is a powerful management tool. If you haven’t read this interview, I highly recommend that you do.
Recognizing the signs of micromanagement is crucial in addressing this issue before it escalates. Slow decision-making processes, redundant approvals, and a general lack of autonomy for employees are all red flags that indicate a micromanagement culture within an organization. Addressing these behaviors and fostering a culture of trust, empowerment, and open communication is essential in combating the negative impacts of micromanagement on both individuals and the organization as a whole.
In conclusion, micromanagement is not just a managerial style; it is a silent productivity killer that can erode employee morale, hinder growth, and ultimately harm the overall success of an organization. By promoting a leadership approach based on trust, collaboration, and empowerment, organizations can break free from the shackles of micromanagement and create a more positive and productive work environment for everyone involved.
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