"Wet Lab" Educates on Products, Codes and Proper Installations
Originally published: 10.30.12 by HVACR Business Staff
American Standard has crafted a 1,600 square foot hands-on education facility within its Product Design Center in Piscataway, N.J. The dynamic operation uses running water to replicate real-life scenarios, according to the company and enables in-depth training and best practices instruction on the installation, troubleshooting and repair of residential, commercial and institutional products and technologies.
“We designed our product training center so participants can understand specific product features and operation, as well as the innovations, engineering and technologies that make these advances possible,” said Jeannette Long, the company’s vice president, brand marketing.
Designed to accommodate up to 24 participants at a time, the laboratory includes working cutaway models of key products that allow specialized training on their unique features and benefits. Participants can also compare products from across the plumbing sector to see first-hand the competitive advantages of American Standard technologies.
The laboratory and the adjoining product showroom, organize fixtures, faucets and furniture into style families: traditional, transitional and contemporary. Product solutions for vertical markets such as hospitality and education are also similarly grouped. As choices proliferate, the grouping of like-style toilets, sinks and faucets into solutions-oriented display modules helps to clarify the attributes of each style and facilitate the selection process.
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